Legal
1. Bookings of 8+ guests
For reservations over 9 guests, credit card details are required to secure the booking. No deposit is taken prior to the booking. A fee of £20pp will only be charged in the event of no-shows and cancellations within 48 hours of the booking.
2. Bookings for Saturday & Sunday
All guests booking for Saturdays or Sunday brunches are required to provide credit card details to secure the booking. No deposit is taken prior to the booking. A fee of £20pp will only be charged in the event of no-shows and cancellations within 48 hours of the booking.
3. Cancellations
Should an event be cancelled, cancellation charges apply to the total charge including accommodation, function room hire, equipment, pre-booked food and beverage charges. The client will also settle any third-party costs incurred by the venue on behalf of the client.
3.3 Cancellation notice
30 days prior to the event, you will be liable to pay the agreed pre-order amount for food and/or drinks. 14 working days prior to the event, you will be liable to pay the minimum spend. If the minimum spend is lower than the pre-order, you will be charged for the pre-order. No shows will be charged the same way.
3.4 Written notice
All cancellations must be received in writing from the client and will be deemed to take effect from the date of receipt.
3.5 Postponements
Any postponements of confirmed and contracted business, or any Public Health Emergency declared by Public Health England, will be considered as a cancellation in accordance with the above cancellation clauses, provided the revised event date is agreed subject to availability.